GOVERNMENT RESOURCES
Your resource for childhood education centres, complaints and feedback, information for parents & carers to news. Learn more today
Family and Community Services (FACS)
FACS is a government entity that works with children, adults, families and communities to improve lives and help people realise their potentia.
All children deserve a safe and stable home for life. Gov Child Protection Line are committed to the safety and well-being of children and young people and protecting them from risk of harm, abuse and neglect.
- Link2home Homelessness - Free Call 1800 152 152
Link2home is here to help you find or keep your housing, how to apply for private rental assistance or social housing, understand your rights and responsibilities as a tenant or request help with a property and find out more about management transfers
- Domestic & Family Violence Line - Free Call 1800 656 463
You have the right to be safe. Domestic and family violence is a crime. Nobody deserves violence. Learn
how to identify the different types of abuse, and how to keep yourself
or someone you know safe.
ACECQA - Australian Children's Education and Care Quality Framework
The Australian Children's Education & Care Quality Authority works with all governments to provide guidance, resources and services to support the sector to improve outcomes for children.
MyGov is a secure way to access government services online with one login and one password.
Australian Children's Education and Quality Authority (ACECQA)
The Australian Children's Education & Care Quality Authority works with all governments to provide guidance, resources and services to support the sector to improve outcomes for children.
Family Assistance Office assists with information on payments and services to help you when you're having a baby and raising children.
Working with Children Check - staff resource
The result of a Working With Children Check is either a clearance to work with children for five years, or a bar against working with children. Cleared applicants are subject to ongoing monitoring and relevant new records may lead to the clearance being revoked.
Online Mandatory Reporter Guide - staff resource
Mandatory reporters should use the Mandatory Reporter Guide (MRG) to help decide whether a child is suspected to be at Risk of Significant Harm (ROSH) and a report to the Child Protection Helpline on 132 111 should be made.
The MRG supports mandatory reporters in NSW to:
- determine whether a report to the Child Protection Helpline is needed for concerns about possible abuse or neglect of a child or young person; and
- identify alternative supports for vulnerable children, young people and their families.
The MRG works by posing specific questions that help reporters work systematically through the issues relating to the concerns they have about a child or young person. At the end of the process, a decision report will guide the reporter as to what action to take.